Account & Data Deletion
If you are signed in, you can delete your account and data immediately:
This runs a server-side deletion of your data, clears the local cache on your device, signs you out, and returns you to the login screen.
You can also request deletion by email. Use the address connected to your account and write “Account Deletion Request” in the subject line, including the game name (Color Blitz).
Email: support@arkbslabs.com
Identity verification may be required before we process an email request.
Security and anti-cheat records are retained for fraud and abuse prevention, but all personal identifiers (your user id, display name and activity data) are replaced with non-identifying values. These records can no longer be linked back to you.
The Base44 platform authentication account record may remain at the platform level, because Base44 does not expose an app-side API to delete the core user. To request full removal of the authentication record, email support@arkbslabs.com.
In-app deletion takes effect immediately for application data. We aim to complete verified email deletion requests within 30 days, unless a longer period is required or permitted by law.
After deletion, signing in again with the same provider creates a brand-new, empty profile. Your previous scores, rewards and history do not return.
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